- (888) 392-5539
- info@walkezstore.com
- Vantage Building, 720 Executive Park Dr, Ste #3000A, Greenwood IN 46143
• Preference: By Appointment Only
- (888) 392-5539
- info@walkezstore.com
Your ezWalker® Custom Performance Orthotic is accompanied by break-in instructions. Please follow these guidelines to allow your body to gently get used to this level of support. If you’re not wearing your ezWalker Custom Orthotic comfortably all day within a 2 to 4 week time period, we advise you to contact customer service via email at customerservice@walkezstore.com or by phone at 888-392-5539 for instructions on how to adjust your ezWalker Custom Orthotic for a more comfortable fit.
If, for any reason, you are not completely satisfied with the purchase of your ezWalker Custom Orthotic, you may return it within 90 days of your purchase date for a full refund, minus shipping and handling.
Your used product is never resold; however, it is recycled. Only custom products are refundable.
Please direct all returns to:
Walkezstore.com Returns Dept.
3209 West Smith Valley Road, Ste #104
Greenwood, IN 46143
The ezWalker Custom Orthotic is the only product sold by Walkezstore.com that is returnable, as long as the guidelines listed in the Returns section are followed. The ezWalker Basic over-the-counter arch supports are not refundable. However, they can be upgraded to our ezWalker Custom Orthotic, and with that, you receive a 90-day money-back guarantee. Board of Health Laws prohibit the return of foot care items made with porous and absorbable materials. Therefore, Night Splints and HTP Heel Seats are non-refundable.
| Foot Length (cm) | 24.0 | 24.5 | 25.0 | 25.5 | 26.0 | 26.5 | 27.0 | 27.5 | 28.0 | 28.5 | 29.0 | 29.5 | 30.0 | 30.5 | 31.0 | 31.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Foot Length (inch) | 9.45" | 9.65" | 9.84" | 10.04" | 10.24" | 10.43" | 10.63" | 10.83" | 11.02" | 11.22" | 11.42" | 11.61" | 11.81" | 12.01" | 12.20" | 12.40" |
| US | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 | 13.0 | 13.5 |
| UK | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 |
| EU | 39 | 39.5 | 40 | 40.5 | 41 | 42 | 42.5 | 43 | 43.5 | 44 | 44.5 | 45 | 45.5 | 46 | 46.5 | 47 |
| Foot Length (cm) | 21.0 | 21.5 | 22.0 | 22.5 | 23.0 | 23.5 | 24.0 | 24.5 | 25.0 | 25.5 | 26.0 | 26.5 | 27.0 | 28.0 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Foot Length (inch) | 8.27" | 8.46" | 8.66" | 8.86" | 9.06" | 9.25" | 9.45" | 9.65" | 9.84" | 10.04" | 10.24" | 10.43" | 10.63" | 11.02" |
| US | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 10 | 11 | 12 |
| UK | 2 | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 8 | 9 | 10 |
| EU | 35 | 35.5 | 36 | 36.5 | 37 | 37.5 | 38 | 38.5 | 39 | 40 | 40.5 | 41 | 42 | 43 |
| Foot Length (cm) | 8.0 | 8.5 | 9.0 | 9.5 | 10.0 | 10.5 | 11.0 | 11.5 | 12.0 | 13.0 | 14.0 | 15.0 | 16.0 | 17.0 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Foot Length (inch) | 3.15" | 3.35" | 3.54" | 3.74" | 3.94" | 4.13" | 4.33" | 4.53" | 4.72" | 5.12" | 5.51" | 5.91" | 6.30" | 6.69" |
| US | 1 | 1.5 | 2 | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 6 | 7 | 8 | 9 | 10 |
| UK | 0.5 | 1 | 1.5 | 2 | 2.5 | 3 | 3.5 | 4 | 4.5 | 5.5 | 6.5 | 7.5 | 8.5 | 9.5 |
| EU | 16 | 17 | 18 | 18.5 | 19 | 19.5 | 20 | 20.5 | 21 | 22 | 23 | 24 | 25 | 27 |
| Foot Length (cm) | 17.0 | 17.5 | 18.0 | 18.5 | 19.0 | 19.5 | 20.0 | 20.5 | 21.0 | 21.5 | 22.0 | 22.5 | 23.0 | 23.5 | 24.5 | 25.5 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Foot Length (inch) | 6.69" | 6.89" | 7.09" | 7.28" | 7.48" | 7.68" | 7.87" | 8.07" | 8.27" | 8.46" | 8.66" | 8.86" | 9.06" | 9.25" | 9.65" | 9.84" |
| US | 10.5 | 11 | 11.5 | 12 | 12.5 | 13 | 13.5 | 1 | 1.5 | 2 | 2.5 | 3 | 4 | 5 | 6 | 7 |
| UK | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 | 13 | 13.5 | 1 | 1.5 | 2 | 2.5 | 3 | 4 | 5 | 6 |
| EU | 28 | 29 | 30 | 30.5 | 31 | 31.5 | 32 | 33 | 33.5 | 34 | 35 | 35.5 | 36 | 37 | 38 | 40 |