Our Risk Free Guarantee


We are so confident in our ezWalker® Custom Performance Orthotic products, we offer a 90-day money-back guarantee.  We guarantee our products to be free from defects in workmanship and performance for up to 90 days from the date of receiving your custom orthotics.

Your ezWalker® Custom Orthotics have been inspected for quality of workmanship, and performance is for you to determine.  If at any time during the 90-day period, you are not satisfied with the fit and feel of your ezWalker® Custom Orthotics, simply contact customer service for personal attention.  We will make any necessary adjustments to your ezWalker® Custom Orthotics for FREE! If you are still not satisfied with the adjusted orthotics and are within the 90-day period, it will be our pleasure to issue a full refund of your payment for the product. Shipping and handling fees are non-refundable.

NOTICE – All over-the-counter products sold by WalkEZStore.com are covered by the manufacturers’ guarantee only.  Check the package for the terms of the guarantee. These products carry strict regulations through the State Board of Health and are not covered under our performance guarantee. All shoes sold through this website are non-refundable and are only exchangeable for a better fitting size. Shipping fees will apply to your exchanged order.