Once your order has been processed you will be shipped a casting kit via UPS Shipping. You will receive verification via e-mail complete with the UPS tracking # for your package. Your casting kit will come with a return shipping label for your convenience. It is up to you to obtain a receipt from UPS when you send you package back to Walkezstore.com. You product will be fabricated and shipped back to you via USPS Flat Rate Shipping.